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Service Satisfaction Survey

Danareksa Information Service Satisfaction Survey

Identification Information
We kindly ask for your cooperation in answering based on your personal experience to help improve the quality of the company's information services.
1. Have you ever submitted an information request through Danareksa’s Information and Documentation Management Officer (PPID)?
2. How easy was it for you to access the website danareksa.co.id?
3. How would you rate the appearance, completeness, and clarity of the information available in the Public Information Disclosure Menu?
4. How timely is Danareksa’s PPID in providing public information services?
5. How accurate was the information provided by Danareksa’s PPID compared to the information you requested?
6. How would you rate the comfort of the direct information service facilities (desk, waiting area, and other supporting facilities) at the Danareksa office?
7. How easy was the information request procedure, whether through the website or in person?"
Would you like help drafting response options or turning this into a formal survey format?
8. Suggestions for improving the public information services of Danareksa’s PPID.